Privacy Policy

Overview

Progressive Performance (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through progressiveperformance.com and our locations, how we use it, and the choices you have.

Our Issaquah location and its SMS program are operated by PP Strength 5 LLC, doing business as Progressive Performance, at 690 NW Gilman Blvd, Suite D5, Issaquah, WA 98027. Reach the Issaquah team at (425) 281-4960.

Information We Collect

When you fill out a form, book a consultation, or become a member, we may collect your name, email address, phone number, preferred location, and information about your fitness goals and health history that you choose to share. Our website also collects standard usage data (pages visited, device and browser type) to help us improve the site.

How We Use Your Information

We use your information to respond to your inquiries, schedule consultations and training sessions, deliver our services, send you relevant updates about your membership, and improve our programs. Form submissions are processed through our customer-relationship platform to route your request to the correct gym location.

Sharing

We do not sell your personal information. We share it only with service providers who help us operate (scheduling, communications, and payment processing), and only as needed to deliver our services or as required by law.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from other sharing categories and will not be shared with third parties, except with providers that help deliver our text messages.

SMS Consent & Communications

We may respond to your inquiry by phone or email. We send SMS only when you choose the corresponding optional, unchecked consent box on our form. Non-marketing texts relate to consultation requests, appointment confirmations, reminders, and training session updates. Marketing texts include special offers, discounts, and service updates. You may choose either, both, or neither category; SMS consent is not required to submit a form or purchase services.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out of text messages or HELP for assistance. You can also contact us using the details below. To stop marketing emails, use the unsubscribe link in the email. See our Terms of Service for the SMS program terms.

Cookies & Tracking

Our website uses browser storage to remember your selected gym and support sign-in. When enabled, analytics and advertising tools from Google, Meta, and Vibe help measure visits and campaign performance. Embedded GoHighLevel forms and YouTube videos may use their own cookies and similar technologies. Form providers also use anti-spam tools to protect submissions. You can manage or delete cookies in your browser; blocking them may affect embedded forms, videos, or sign-in. SMS consent is collected separately from cookie preferences.

Data Security & Retention

We take reasonable administrative and technical measures to protect your information and retain it only as long as needed for the purposes described here or as required by law.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us at info@progressiveperformance.com.

Contact

Questions about this policy? Email info@progressiveperformance.com or call (425) 686-4369.